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CMDB questions last logged on vs owner

Is it possible to change the data to show the user who logged on most in within the last 5 logons on vs last logged on user. We are trying to dial in a report to show the owner vs last logged on user, as you might have a teammate or IT person log onc...

rickbell by Engaged Sweeper
  • 37 Views
  • 1 replies
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Resolved! Different types of tickets?

Is it possible to have different types of tickets? That is for customers to fill in their dashboard? Having choice of things like: Application for new team-groupTicket for supportTicket for equipmentWhy do I want this? Because in some cases I need to...

valaha by Engaged Sweeper II
  • 6056 Views
  • 2 replies
  • 0 kudos

How to buy 750 licenses?

I would like to buy 750 licenses but in the site I have only options to buy 500 or 1000 licenses.There is any way to buy only 750 licenses?

kschmeling by Engaged Sweeper II
  • 3170 Views
  • 2 replies
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File Extension Scanning

Hello, I have question about scanning a specific file with extension for example *.mp3, *.mkv etc. A lot of users in my company have have on disk music, movies, ebook ... It is posible to scan over lansweeper a file extension?

xhunter by Engaged Sweeper
  • 2779 Views
  • 1 replies
  • 1 kudos

All tickets (filtered)

I have both All tickets and All tickets (filtered) available as views for the helpdesk. I would like to delete the filtered one, but it does not have the option. Am I missing something?

TomGalvin by Engaged Sweeper
  • 1390 Views
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Migrate/Restore From Backup .sdf

Hello,I am trying to migrate my LS install to a new server and running into lots of issues. I followed the LS Website KB on how to do that but the installation on the new server appears brand new, none of the data migrated.I am unfamiliar with SQL Se...

ebars by Engaged Sweeper
  • 3181 Views
  • 2 replies
  • 0 kudos

Assets Merging with unrelated Asset

I am trying to add two Cisco UCS Interconnects. I have several others that were added with no issues. However, I have two UCS Chassis that one is named PBISFXCLM010 and the other is PBISFXCLM020. PBISFXCLM020 I was able to add both the Interconnec...

dlafleur by Engaged Sweeper II
  • 2779 Views
  • 0 replies
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Powershell deployment to report back from each computer

Powershell scripts were created to get information from network computers. The script's commands are to redirect output to a central share. That only happens when the scripts run on my PC but not on other's. Here's one script:$HostName = hostname$...

tgibney by Engaged Sweeper
  • 2548 Views
  • 1 replies
  • 0 kudos